Login problems FLOW portal

Incident Report for FLOW by TIE Kinetix

Resolved

We have found no further issues and will close this incident.
Posted Aug 27, 2020 - 10:00 CEST

Monitoring

A fix has been implemented to resolve the login problems. We will keep monitoring the system closely to make sure all issues are resolved. We do apologize for any inconvenience this may have caused.
Posted Aug 27, 2020 - 09:25 CEST

Identified

A subset of users is currently having login problems. The issue is caused by a database connection problem and we are deploying a fix that should resolve these login issues. We will provide more information once the fix is deployed.
Posted Aug 27, 2020 - 09:14 CEST

Investigating

There are currently login problems for a subset of users. We are investigating the issue and will provide more information within 15 minutes.
Posted Aug 27, 2020 - 09:00 CEST
This incident affected: FLOW Partner Automation Portal.